SUHAILA Zainal Shah 

Title: Research Assistant

Alumni: BA (Hons) in Criminology and Security, University of Liverpool

Discipline/s: Sociology


Contact: 64994863


Suhaila is a Research Assistant at the Lee Kuan Yew Centre for Innovative Cities. She is an interdisciplinary social scientist with a diverse academic background in sociology, criminology, social policy, and psychology and experience in both qualitative and quantitative research methods.

She is currently completing her Ph.D. in Technology and Design at the Singapore University of Technology and Design, where she integrates various fields, such as sociology, communication, organizational, and gender studies, to examine the work-life experiences of mothers amidst digitalization and the pandemic. Her research explores the complex interplay between mothers, work, and care, including their paradoxical and gendered relationship with technology and remote work, intersectional inequalities, and implications for the future of work.

She is supporting Harvey, Sam and team on the “Future-Ready Society” projects.


  • BA (Hons) Criminology and Security, University of Liverpool (2018)


  • Lim, Sun. Sun. & Suhaila, Zainal. Shah. (2022). Bridging Singapore's Digital Divides: Making our Smart Nation Smarter Introduction and Background, In Intan., Azura. Mokhtar. & Yaacob., Ibrahim. (Eds.), Social Context, Policies, And Changes in Singapore: Beyond The First 50 Years, World Scientific Publishing Co Pte Ltd.
  • Trenerry, Brigid., Chng, Samuel., Wang, Yang., Zainal Shah, Suhaila., Lim, Sun Sun., Lu, Han Yu., & Oh, Peng Ho. (2021). Preparing workplaces for digital transformation: An integrative review and framework of multi-level factors. Frontiers in Psychology.
  • Lim, Sun. Sun. & Suhaila, Zainal. Shah. (2021). Digital media and youth on the margins: growth, belonging and identity in a technologizing world. In: Brites, Maria. José. & Castro, Teresa. (Eds.), Digital citizenship, literacies and contexts of inequalities (pp.59-68), Edições Universitárias Lusófonas.

Conference Presentations/Proceedings

  • Suhaila, Zainal Shah., Trenerry, Brigid., Lim, Sun Sun., (2022, Aug) Exploring the Gendered Burden of Unpaid Care Work in Times of Digitalization and COVID-19 Pandemic. Paper presented at the American Sociological Association (ASA) 117th Annual Meeting, Los Angeles, California.
  • Suhaila, Zainal. Shah. & Raghunath, Nilanjan. (2022, Jun). Working from Home and Working Mothers’ Experiences of Work-Life Balance and Boundary Management in Times of Uncertainty. Paper presented at the Work and Family Researchers Network (WFRN) 6th Biennial Conference, New York, USA.
  • Yang, Wang., Chng, Samuel., Trenerry, Brigid., Suhaila, Zainal. Shah. & Lim, Sun. Sun. (2021, May) Changing workplace communication with Mobile Technologies: A Case Study of Implementing a Mobile Management System in a Construction Company. Paper to be presented at 71st Annual International Communication Association Conference.
  • Lim, Sun Sun., Trenerry, Brigid., Chng, Samuel, Wang, Yang., Zainal Shah, Suhaila., Lu, Han Yu., & Oh, Peng Ho. (2020, Oct). Mindset, motivation and mentoring: Supporting workers through digital disruptions. Panel Session at the NTUC Labour Research Conference Workers’ Matters: Finding ways to brave the roads ahead, Singapore.
  • Trenerry, Brigid., Haridas, Gayathri., Chng, Samuel., Zainal Shah. Suhaila., Oh, Peng Ho., Wang, Yang., & Lim, Sun Sun. (2019, Aug). The Gender Implications of the Future of Work in Singapore. Paper presented at the Gender Summit 16, August 2019, Singapore.